Quantum Ink does not have a return or refunds policy.  

We strive hard to deliver you the highest-quality product, and we ensure that the strictest quality standards are applied to any of the product that leaves our lab. A limited warranty covers all the products. And these are subject to the provisions outlined in Section #6 of the Terms of Service. 

If an item was damaged during shipment and handling, or if you are dissatisfied with the product's quality, please call us at 1-818-8351 within 48 hours of receiving the product.